Our Staff

At Lakelands Orthopaedic and Sports Medicine Clinic, our professional staff has been trained to provide you with the highest quality of care. From the check-in desk, to those who file your insurance, to the operating room and back—you are in good hands at Lakelands.

The smiling faces that greet you at check-in and say goodbye as you check out are happy to assist you with updating contact or insurance information as well as scheduling follow-up appointments and setting up payment plans. If you have disability insurance or work-related paperwork to have completed by our office, drop it off at the desk and your doctor’s staff will get it completed for you as soon as all of the necessary information is available.

In the clinic, our six Orthopaedic Surgeons are assisted by a qualified clinical support staff consisting of Registered Radiologic Technologists, Medical Assistants, Certified Surgical Technologists, several Physician Assistants (PA’s), as well as a Certified Orthopaedic Tech to handle all your casting and splinting needs. Our surgical team is prepared to devote themselves to any procedure that you go through—whether elective or emergency. The surgeons are assisted by many of the same smiling faces that you see in our clinic. Many of these surgical teams have been working together for ten years or more.

Should you elect to have a total joint replacement, your pre-operative planning, surgery, and post-operative care will be directed by a Registered Nurse. The nurse, together with one of our surgery schedulers, will monitor blood work, medical clearance, field your questions before and after surgery, and be sure that your follow-up appointments are scheduled properly.

Through our telephone system, you will encounter our team of friendly appointment schedulers and the nurse triage answering system. The appointment team will be happy to schedule appointments for new or existing patients—no referral required. If you have a question for your doctor or a nurse, simply leave a message on the nurse triage voicemail. The messages are retrieved several times each hour. Your question will be matched up with your medical records and relayed to the doctor to provide you with a response as quickly as possible. If you have questions about your billing statement or insurance payments, our knowledgeable insurance department staff will be happy to assist you. We have certified insurance coders to be sure that your claims are being paid as well as trained representatives that are able to handle all of your insurance and billing questions. We are equipped to handle your care from beginning to end. We have an Occupational Therapist on staff to provide rehabilitation to you after your hand or wrist injury/surgery. Physical Therapy is also available on the premises through CAROLINA PHYSICAL THERAPY SERVICES, LLC. Above all, the staff of Lakelands works as a team. We will always do our best to provide the highest quality care in every situation. If you have any questions, please ask and we will do whatever we can to help.